After each Meeting Owen James publish 'The Findings', a document that encapsulates and shares the key issues and topics discussed on the day.
Each section below summarises the different roundtable sessions and covers an array of industry driven topics.
The Findings are listed in Event date order, but don't just look for an event you attended, explore the research facility that gives you access to topics addressed at all our other Meetings – past and present.
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SUITABILITY - AND YOU THOUGHT IT WAS ALL OVER!
Suitability is one of the issues that is at the top of the FCA’s agenda. It comes up time and again on their business plans. According to FCA findings, 96% of advice is suitable. However, even a small proportion of people not agreeing that they were given suitable advice would be a flag. ESMA issued a second paper on suitability recently, and it was aimed at the regulator and broadly in line with the previous paper. Although it isn’t aimed at firms, it is useful for them to see how the regulator will approach it. The FCA is scheduled to do another review in 2019, so now is a good time for firms to reassess and revamp their approach to suitability assessment.
15 November 2018A Meeting of Minds Wealth Management and Private Banking - November 2018
AdviceWealth Management and Private Banking
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THANKS TO MIFID II, INVESTORS ARE NOW SEEING WITH GREATER CLARITY THE LEVEL OF RETURNS THEY ARE RECEIVING ON THEIR INVESTMENTS PLUS THE FEES THEY ARE
MiFID II – the EU directive that came into force in January 2018 – is affecting how industry players view the role of ETFs. In particular, the directive is highlighting a renewed focus on value, trade transparency and liquidity – and driving awareness about ETFs as a way to invest across asset classes and geographies.
15 November 2018A Meeting of Minds Wealth Management and Private Banking - November 2018
MIFIDIIWealth Management and Private Banking
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THE FUTURE OF ADVICE
Trust and satisfaction are key factors determining the difference between ‘good’ and ‘great’ advice among wealth management clients. The successful future adviser will harness technology effectively to enhance their existing proposition while differentiating themselves in the areas of holistic financial planning and behavioural coaching.
15 November 2018A Meeting of Minds Wealth Management and Private Banking - November 2018
AdviceWealth Management and Private Banking
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THE OPTIMAL DIGITAL BUSINESS STRATEGY. IT LOOKS LIKE IT'S ALL ABOUT THE FIRM'S CULTURE!
The industry approaches digital from various angles. Different firms focus on different aspects, but mostly digital is spoken about in the context of client experience. To implement digital transformation projects successfully, firms need to have an organisation-wide digital strategy and focus on its people to bring the change about.
15 November 2018A Meeting of Minds Wealth Management and Private Banking - November 2018
BehavioursDigitalWealth Management and Private Banking
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VALUE IN EMERGING MARKETS?
Investors are questioning both value investing and emerging markets. Why are they so negative? Is there any future in these areas?
15 November 2018A Meeting of Minds Wealth Management and Private Banking - November 2018
Emerging MarketsInvestmentsWealth Management and Private Banking
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WHAT WOULD YOU DO WITH AN EXTRA HOUR?
Are you reducing operating costs and headcount or are you using this freed up time to go for growth? Are you measuring the progress? The goal of the session is to encourage you to sit back and question how your business is being affected and indeed whether the effect should be greater.
15 November 2018A Meeting of Minds Wealth Management and Private Banking - November 2018
Back OfficeDataWealth Management and Private Banking
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WILL IT BE YOU OR THE ALGORITHM?
Improvements in artificial intelligence and the growing use of algorithms are beginning to alter the way financial advice is delivered to end-clients. Just how far reaching digital adoption and the impact of automation will be on advisor client relationships remains to be seen, but the wealth industry must ensure they are at the forefront of digital adoption.
15 July 2018A Meeting of Minds Wealth Management & Private Banking - June 2018
Artificial IntelligenceBack OfficeCloudCyberData ScienceDigitalEngagementFintechFront OfficeManagement InformationMobileOnboardingSecuritySocial MediaWealth Management and Private Banking
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SUSTAINABLE INVESTING: ENOUGH TALKING, START INVESTING
The efficacy and motivation for sustainable investing is beginning to grow amongst global investors, with real and quantifiable financial implications. Once seen a niche segment for ideological investors, the incorporation of sustainable considerations into investment decisions is now becoming a mainstream phenomenon and wealth managers must be well placed to advice their clients.
15 July 2018A Meeting of Minds Wealth Management & Private Banking - June 2018
AlternativesBehavioursEmerging MarketsHNWIJourneyWealth Management and Private Banking
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SO ARE YOU PROVIDING YOUR CLIENTS WITH VALUE FOR MONEY?
As clients begin to look beyond performance as the defining factor in their relationship with wealth advisors, a more transparent and progressive fee structure, focusing on ways to add real value, is the way forward for the industry. It is essential that wealth managers are evaluating progressive strategies to deliver value for money.
15 July 2018A Meeting of Minds Wealth Management & Private Banking - June 2018
BrandEngagementExperienceJourneyTrainingTrendsWealth Management and Private Banking
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REPUTATION AND BRAND – SLOW TO BUILD AND QUICK TO ERODE – CRISIS MANAGEMENT SCENARIO PLANNING
There are multiple external and internal factors feeding into a company’s brand, marketing communications and brand crisis management. These factors, for example data security breaches or employee dismissal cases are likely to rise up the ladder of importance for wealth managers. Firms need to be ready and prepared to go through various scenarios.
15 July 2018A Meeting of Minds Wealth Management & Private Banking - June 2018
Artificial IntelligenceBack OfficeBehavioursBig DataBrandDigitalEngagementExperienceReputationalSocial MediaTrainingWealth Management and Private Banking
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M&A – IDENTIFYING OPPORTUNITIES AND VALUING THEM
As the M&A activity in the wealth management industry increases and with more buyers than sellers, valuations in the current M&A wealth management industry are close to industry highs. It is imperative that the industry are exploring and capitalising on the opportunities available, particularly in the Fintech arena.
15 July 2018A Meeting of Minds Wealth Management & Private Banking - June 2018
Corporate GovernanceM&AReputationalWealth Management and Private Banking
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LOGGING ON AND CHECKING YOUR MONEY IS THE ADULT EQUIVALENT OF SHAKING YOUR PIGGY BANK. HOW DO YOU CONVINCE YOUR CLIENTS TO PAY MORE ATTENTION?
Appropriate digital tools can help to build client trust and improve client engagement. Successful digital solutions need to be designed with client specific needs in mind and wealth managers must build solutions centred on these needs rather than age or demographic. Adopting the correct security measures and maintaining advisor contact are key cornerstones of digital strategy.
15 July 2018A Meeting of Minds Wealth Management & Private Banking - June 2018
Back OfficeBehavioursBig DataData ScienceDigitalEngagementExperienceFintechJourneyManagement InformationMobileOnboardingOnboardingSegementationSocial MediaTrainingTrendsWealth Management and Private Banking