The Findings
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Operational resilience – it’s all about your clients.
Operational resilience – it’s all about your clients.
11 March 2021
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So how do you do it all without a need for a huge investment and substantial business disruption? We believe we know how. Meet your digital workers!
So how do you do it all without a need for a huge investment and substantial business disruption? We believe we know how. Meet your digital workers!
11 March 2021
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The ultimate track and trace: a look at new technology to identify and engage with valuable new clients.
The ultimate track and trace: a look at new technology to identify and engage with valuable new clients.
11 March 2021
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A Supersonic Digital Masterclass
It is broadly recognised that when the world moved into lockdown, we entered a “supersonic digital masterclass” with all facets of working life overhauled almost overnight. Now we have adapted to this mindset, what is next? This session aimed to challenge assumptions about what clients expect from their adviser and how that relationship is managed, striking the balance between best practice and practical needs, the challenge and benefits of personalisation and setting about the journey of digital transformation.
24 September 2020
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Cost-efficient Goal-based Planning for all of your clients
This session looked at goal-based planning and how it can be delivered across the client spectrum in a cost-efficient manner, explored some of the challenges and allowed participants to share ideas around best practice.
24 September 2020