The twenty-fifth Meeting of Minds Bank and Brand Distribution of Retail Financial Services took place on 28 March 2019 at The Berkeley Hotel in Knightsbridge, London with 76 delegates in attendance and overall 120 attendees. This document summarises key issues raised in the topics discussed during the roundtables that took place on the day.
A Meeting of Minds Bank and Brand Distribution of Retail Financial Services is a strategic forum organised by Owen James. It is an opportunity for 70 senior level decision makers from the largest high street banks, building societies, affinity groups, product and service providers and industry experts to meet in a neutral environment where they can examine industry issues and opportunities and develop business strategies to address them.
Participants enjoy access to strategic insight, active involvement in shaping the industry and networking at the highest level.
At the core of these Meetings is a series of boardroom style sessions addressing a pre-researched and pre-agreed agenda, with open discussion led by objective and professional moderators. External speakers spark debate and encourage fresh and original thinking.
To find out more about taking part, please contact John Hall at Owen James: johnhall@owenjamesgroup.com or you can contact him at 01483 861334.
The Findings
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Social media norms and values – how do you control rapidly evolving digital technology which transcends borders, ages and religion?
FCA/CMA are pushing banks to be nursemaids and be proactive in supporting their customer’s financial needs. However most people have a relationship with more than one bank...
A Meeting of Minds Bank and Brand Distribution of Retail Financial Services - 28 March 2019
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The Future of Saving Accounts
Do customers just invest based on rate or do they offset this against ease of withdrawal, brand or service?
A Meeting of Minds Bank and Brand Distribution of Retail Financial Services - 28 March 2019
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The robots are coming: a masterclass in understanding the different potential offered by AI, RPA, Big Data, machine learning, the Cloud and Voice
Given the range of tech, AI, RPA, Machine learning – it’s clear that more mid-sized companies will not be able to compete or access such technology and capability unless they outsource or their key strategic partners outsource.
A Meeting of Minds Bank and Brand Distribution of Retail Financial Services - 28 March 2019
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Will the introduction of a Retirement Interest Only (RIO) mortgage prove to be a carnival samba for the lifetime mortgage sector or the last waltz?
We are all living longer (hurrah!) but a lot of us have to work longer (boo!) and this will only increase in the future...
A Meeting of Minds Bank and Brand Distribution of Retail Financial Services - 28 March 2019