Stronger together – Building successful relationships with fintech companies

07 November 2024

AIClientFintechproductivityTechnologyWealthTech Matters

Expert: Samir Gherbi Facilitator: Gregor Mueller

Headlines

  1. Collaboration between FinTechs and banks matures, emphasising mutual understanding and strategic alignment.
  2. Open banking's potential in Switzerland highlighted with examples like TWINT leading the way.
  3. Future trends in FinTech include AI-driven meeting enhancements and immersive technologies for remote collaboration.
  4. FinTechs urged to understand banking operations and sales cycles to thrive in partnerships.

Discussion Points

Evolution of fintech and bank relationships

  • Definition of FinTech: The term has evolved, now encompassing both startups and established firms adopting the label to appear innovative.
  • Maturity of Relationships: Historically, there was mutual misunderstanding—FinTechs lacked knowledge of banking operations, while banks hesitated on digital transformation. Today, both sectors demonstrate greater alignment and collaboration.

Challenges for FinTechs

  • Sales Cycles: Understanding varied sales cycle durations (from 20 minutes to six months) is crucial. FinTechs must ensure sufficient financial runway.
  • Operational Barriers: Engaging with large institutions often proves complex; targeting smaller, agile companies initially may yield better outcomes.

Open Banking in Switzerland

  • Participants highlighted services like TWINT as early examples of open banking adoption in Switzerland.
  • Regulatory developments could further promote open banking, reshaping the financial landscape.

Future Trends in FinTech and AI

  • AI in Meetings: Intelligent applications for meeting minutes, multilingual transcription, and real-time feedback were discussed.
  • Immersive Technologies: Virtual reality's potential to enhance remote meeting experiences.
  • System Integration: Advanced AI tools could integrate with existing platforms for comprehensive management solutions.

Key Takeaways

  • Collaboration thrives on mutual understanding of goals, processes, and capabilities.
  • Technology must address tangible client needs to succeed.
  • FinTechs must tailor approaches to navigate the financial sector's risk-averse nature and regulatory constraints.
  • Emerging technologies offer opportunities to enhance productivity and interactivity in financial services.

 


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